Data Deletion Policy for Mission Stream OTT Platform

Effective Date: 1st January 2025

Mission Stream is committed to protecting user data and providing transparency regarding its deletion. This Data Deletion Policy outlines how users can request the removal of their personal information and the processes we follow to ensure secure and compliant data deletion.


1. User Rights

Users have the right to request the deletion of their personal data under applicable data protection laws, including but not limited to:

  • Account information (e.g., name, email, contact details).
  • Payment details (excluding information required for legal or financial record-keeping).
  • Usage data and watch history.

2. Requesting Data Deletion

To request the deletion of your personal data, follow these steps:

  1. Log in to your Mission Stream account.
  2. Navigate to the Account Settings section.
  3. Select Privacy Settings and click on the Delete My Data option.
  4. Confirm your request by following the on-screen instructions.

Alternatively, you can contact our support team via:

  • Email: sainagrajfilms23@gmail.com
  • Subject Line: “Data Deletion Request”
  • Required Information: Full name, registered email address, and a brief description of your request.

3. Processing Data Deletion Requests

  • Verification: We may request additional information to verify your identity and ensure the request is legitimate.
  • Timeframe: Data deletion requests will be processed within [Insert Timeframe, e.g., 30 days] of verification.
  • Notification: You will receive confirmation once your data has been deleted or anonymized.

4. Exceptions to Data Deletion

Certain data may not be deleted due to legal, contractual, or operational requirements, such as:

  • Information required for tax, legal compliance, or regulatory purposes.
  • Data needed to resolve disputes, enforce agreements, or detect fraudulent activities.
  • Aggregated or anonymized data that cannot be linked back to individual users.

5. Effect of Data Deletion

Once your data is deleted:

  • Your account will be permanently deactivated and cannot be restored.
  • Any remaining subscription benefits will be forfeited without refund.
  • Certain content or interactions (e.g., public comments) may remain visible in anonymized form.

6. Third-Party Data

If your data was shared with third-party service providers (e.g., payment processors) during the use of our services, we will ensure these entities are notified of your request. However, we cannot guarantee deletion from third-party systems unless required by law.


7. Data Security During Deletion

We follow industry-standard practices to securely delete or anonymize your data, ensuring that it cannot be recovered or misused.


8. Changes to This Policy

Mission Stream reserves the right to update this policy. Significant changes will be communicated through email or platform notifications.


9. Contact Us

For questions about this Data Deletion Policy, please contact:
Email: sainagrajfilms23@gmail.com